Shipping policy
SHIPPING
Processing Time
Unless otherwise noted, all orders are shipped in 1-2 business days. We do not ship orders on the weekend and all orders are shipped in the order they are received.
Paying for expedited shipping does not mean your order will be processed faster than 1-2 business days. Your order will be shipped using the specified shipping method, but will be processed in the order it was received
Holidays and Sales - some sales may cause longer than normal shipping times - we appreciate your patience and please allow an extra 1-2 business days during large sales.
Domestic Shipping
We offer a variety of shipping options via UPS, USPS
We offer FREE domestic shipping on orders over $100 within the USA. With the free shipping option, we will ship using the most cost effective shipping option (shipping time will vary between 2 and 6 business days)
USPS does not deliver on holidays or Sundays. Tracking will not update on those days. USPS Priority and First class do not guarantee delivery times and will not be refunded for delays.
- First Class Shipments generally take 2-5 business days (no insurance included for lost or damaged packages)
- Priority shipments generally take 2-3 business days ($100 insurance included for lost or damaged packages)
UPS does not deliver on holidays or weekends. Tracking will not update on those days.
- Ground shipping can take from 1-5 business days within the continental US
- We also offer UPS next day and 2 day shipping
If a product is not received and it shows in the tracking information that it was lost after being delivered to the carrier, we will ship you out a new package after 14 days from the shipping date.
If an order is shipped and it shows as "delivered" in the tracking information, we have fulfilled our obligations. We cannot be held responsible for it being stolen from your mailbox/etc.
Please use the contact form to notify us of any shipping issues. Please include the following information:
-email address
-phone number
-order number
